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 Post subject: Backup Failed
PostPosted: Sat Jun 14, 2014 10:15 pm 

Joined: Fri Sep 11, 2009 11:52 pm
Posts: 58
Just wanted to report that I tried to backup the new version on AP and I got a error

BACKUP FAILED


No other error message was present.


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 Post subject: Re: Backup Failed
PostPosted: Fri Jun 20, 2014 12:21 pm 
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Joined: Wed Feb 26, 2003 5:09 pm
Posts: 4754
Ok, have to look at it.

Note that you always can manually backup. Just copy whole c:\albumplayerdata


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 Post subject: Re: Backup Failed
PostPosted: Sat Jun 28, 2014 3:56 pm 

Joined: Fri Sep 11, 2009 11:52 pm
Posts: 58
Just a edit. I tried starting AP as an Administrator and backup still failed. I will backup by coping the folder for now. TY

also I get a error when trying to create a zip of the folder. Access is denied.


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 Post subject: Re: Backup Failed
PostPosted: Sun Jun 29, 2014 8:20 am 
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Joined: Wed Feb 26, 2003 5:09 pm
Posts: 4754
If there is something wrong with the access rights of the folder then that might be the reason too that your backup fails. Did you already try to make a copy of the folder? (not zipping)


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 Post subject: Re: Backup Failed
PostPosted: Wed Aug 12, 2015 4:03 am 

Joined: Thu Jul 25, 2013 9:39 pm
Posts: 33
I just rebuilt my jukebox and installed beta 9 and I get the same thing trying to back up. I gave my jukebox user full rights to the directory. I can create files and delete files at that location. When I try to do the backup it just say's "Backup Failed". If I look at that location it does create the albumplayer directory but that's it. I'll manually copy for now. And keep thinking on it if it's an issue on my network or not.

Thanks


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 Post subject: Re: Backup Failed
PostPosted: Tue Aug 18, 2015 7:48 pm 
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Joined: Mon Jul 19, 2010 7:40 pm
Posts: 60
Location: The Netherlands
I have encountered the same problem. Since I backup to a network drive I thought it was caused by incorrect file/folder permissions. I can access the drive from the AP computer without problems though. (Create files and all)
In my case it throws a "Can not read from the source file or disk" error before the "backup failed" error.


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 Post subject: Re: Backup Failed
PostPosted: Mon Aug 24, 2015 10:51 am 
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Joined: Wed Feb 26, 2003 5:09 pm
Posts: 4754
V6 Beta 10 should have this solved. Please check.


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 Post subject: Re: Backup Failed
PostPosted: Mon Aug 24, 2015 8:39 pm 
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Joined: Mon Jul 19, 2010 7:40 pm
Posts: 60
Location: The Netherlands
The latest beta fixed it. New splash screen as well.


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 Post subject: Re: Backup Failed
PostPosted: Sat Aug 29, 2015 7:42 am 

Joined: Thu Jul 25, 2013 9:39 pm
Posts: 33
Yep v10 fixed backup issue.


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