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 Post subject: Albumplayer crashing with latest Windows 10 update
PostPosted: Sat Mar 18, 2017 3:45 pm 

Joined: Fri Aug 28, 2009 11:14 pm
Posts: 52
Albumplayer 5.3 (which I still prefer currently) crashes after latest Windows 10 update. This may save a few of you a few hours of frustration and head scratching that I've just been through.

This follows Windows 10 update (KB4013429) which I got on Friday March 17th 2017. For various reasons it wasn't immediately obvious this was the cause. Albumplayer would crash on playing any Video.

This Windows update contains a new version of the file CompPkgSup.dll which has a bug that can cause applications to crash. It only happens when an application uses the Microsoft DTV-DVD Video Decoder (msmpeg2vdec.dll) on systems where MPEG-2 is activated in that decoder.

My (eventual) solution was to disable Microsoft DTV-DVD Video Decoder in the Codec Tweak tool. This has a knock on effect of causing some other video apps not to work so I have to enable/disable depending on what I'm doing until MS can fix their crap.

Hope this helps someone


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 Post subject: Re: Albumplayer crashing with latest Windows 10 update
PostPosted: Sun Mar 19, 2017 2:46 pm 

Joined: Sun May 10, 2015 8:37 pm
Posts: 11
Windows 10 update KB4013429

Thankyou so much my album player is back up and running after uninstalling the above KB
that you mentioned.went to control panel...uninstall programs and looked to the left to find options to uninstall updates located KB4013429 AND RIGHT CLICKED uninstall. rebooted

job done though i cant advise this action for security reasons .

it has (and is) as i type fixed the crash problem
video and audio work as before the update .. no problems no crash any more

thanks for your pin point
Damian


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 Post subject: Re: Albumplayer crashing with latest Windows 10 update
PostPosted: Sun Apr 09, 2017 7:26 am 

Joined: Mon May 10, 2010 7:36 pm
Posts: 12
Thank you for this post! This was driving me crazy! Uninstalled that update and blocked future updates. The pc i use is dedicated to my wall mounted jukebox so no need to keep updated.


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 Post subject: Re: Albumplayer crashing with latest Windows 10 update
PostPosted: Tue Apr 18, 2017 10:40 am 

Joined: Wed Apr 12, 2017 7:44 pm
Posts: 1
Thanks for the solution! This issue has been bugging the heck out of me.


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